Resolved after 2 hours 52 minutes, affecting Verity Api, on January 22, 2026.
An underlying cloud provider outage impacted Contextual services causing a backlog and dely of request processing. This has been resolved and we are now monitoring as the system recovers.
Affected components
Update timeline
- investigating Jan 22, 2026, 01:44 PM UTC
We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.
- monitoring Jan 22, 2026, 02:28 PM UTC
An underlying cloud provider outage impacted Contextual services causing a backlog and dely of request processing. This has been resolved and we are now monitoring as the system recovers.
- resolved Jan 22, 2026, 04:37 PM UTC
This incident has been resolved.
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