GumGum incident

Degraded performance for classifications

Resolved after 42 minutes, affecting Verity Api, on January 22, 2024.

resolved Jan 22, 2024, 05:49 PM UTC

This issue has been resolved and our messaging system is stable. However, we do expect a small delay in page and video data as our systems recover the backlog of data accumulated during this partial outage. This is expected over the next hour after which page and video processing rates will be back to normal.

Started
Jan 22, 2024, 05:06 PM UTC
Resolved
Jan 22, 2024, 05:49 PM UTC
Duration
42m
Detected by Pingoru
Jan 22, 2024, 05:06 PM UTC

Affected components

Verity Api

Update timeline

  1. monitoring Jan 22, 2024, 05:06 PM UTC

    One of Verity's internal messaging systems is experience degraded performance. We are assessing the impact this is having to clients. So far we have identified degraded performance for the following features: * Video Classifications * Page Classifications * Page classification notification metrics We are currently implementing a fix for our messaging system, but we should expect delays in Video and Page processing.

  2. resolved Jan 22, 2024, 05:49 PM UTC

    This issue has been resolved and our messaging system is stable. However, we do expect a small delay in page and video data as our systems recover the backlog of data accumulated during this partial outage. This is expected over the next hour after which page and video processing rates will be back to normal.

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