Resolved after 3 hours 3 minutes, affecting Verity Api, on January 25, 2024.
The impacted service has resumed normal operation and we are monitoring the downstream services.
Affected components
Verity Api
Update timeline
- investigating Jan 25, 2024, 09:07 PM UTC
We are currently investigating this issue.
- investigating Jan 25, 2024, 10:37 PM UTC
We are still investigating the issue in one of our services and will update when we have a solution.
- identified Jan 25, 2024, 11:00 PM UTC
A mitigation has been implemented and we are seeing improved classification latency in the page endpoint.
- monitoring Jan 25, 2024, 11:37 PM UTC
The impacted service has resumed normal operation and we are monitoring the downstream services.
- resolved Jan 26, 2024, 12:10 AM UTC
This incident has been resolved.
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