GumGum incident

Increased classification latency in page and image endpoints

Resolved after 8 hours 35 minutes, affecting Verity Api, on February 21, 2024.

identified Feb 22, 2024, 01:48 AM UTC

A mitigation has been implemented and we are seeing improved classification latency in the affected endpoints.

Started
Feb 21, 2024, 06:38 PM UTC
Resolved
Feb 22, 2024, 03:13 AM UTC
Duration
8h 35m
Detected by Pingoru
Feb 21, 2024, 06:38 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Feb 21, 2024, 06:38 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 21, 2024, 09:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 22, 2024, 01:48 AM UTC

    A mitigation has been implemented and we are seeing improved classification latency in the affected endpoints.

  4. resolved Feb 22, 2024, 03:13 AM UTC

    The incident has been resolved.

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