GumGum incident

Increased classification latency in page, text, and video endpoints

Resolved after 1 hour 49 minutes, affecting Verity Api, on July 30, 2024.

monitoring Jul 30, 2024, 08:48 PM UTC

The issue was due to a vendor incident which is now resolved. We are catching up with the lag in our pipelines and the latency should start to go down.

Started
Jul 30, 2024, 08:10 PM UTC
Resolved
Jul 30, 2024, 09:59 PM UTC
Duration
1h 49m
Detected by Pingoru
Jul 30, 2024, 08:10 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Jul 30, 2024, 08:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 30, 2024, 08:48 PM UTC

    The issue was due to a vendor incident which is now resolved. We are catching up with the lag in our pipelines and the latency should start to go down.

  3. resolved Jul 30, 2024, 09:59 PM UTC

    This incident has been resolved.

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