Resolved after 3 hours 1 minute, affecting Verity Api, on October 2, 2024.
No further issues are being observed and processing latencies are back to normal values.
Affected components
Update timeline
- investigating Oct 02, 2024, 07:12 PM UTC
We are currently investigating this issue.
- monitoring Oct 02, 2024, 07:54 PM UTC
Our backend services have been manually scaled out to meet the extra demand to the platform. At the moment we're seeing improvements and we are catching up to our backlog of messages. You will still see some higher-than-normal-latency, but it will begin to get better soon.
- monitoring Oct 02, 2024, 08:41 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 02, 2024, 08:43 PM UTC
No further issues are being observed and processing latencies are back to normal values.
- resolved Oct 02, 2024, 10:14 PM UTC
This incident has been resolved.
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