Guestway incident

Whatsapp degraded

Guestway is currently experiencing a minor incident affecting Guestway Platform (Guestway Integrations Module), which began 4h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:01 PM UTC
Resolved
Ongoing
Duration
● 3h 56m
Detected by Pingoru
Jun 12, 2026, 02:01 PM UTC

Affected components

Guestway Platform (Guestway Integrations Module)

Update timeline

  1. investigating Jun 12, 2026, 02:01 PM UTC

    We're currently seeing disruption to WhatsApp messaging in Guestway. This is caused by an ongoing issue on Meta's side (the provider behind WhatsApp), which is affecting WhatsApp connectivity for users worldwide — not just Guestway. What this means: WhatsApp messages may be delayed or fail to send/sync until Meta restores service. All other channels (email and in-app messaging) are unaffected and working normally. What we're doing: We're monitoring Meta's status closely. Your WhatsApp integration will reconnect automatically once Meta resolves the issue on their end — no action is needed from you. We'll update this incident as soon as we have more information.