Guardsquare Outage History

Guardsquare is up right now

Guardsquare had 13 outages in the last 2 years — averaging 0.5 incidents per month.

There were 13 Guardsquare outages since November 3, 2025. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.guardsquare.com

Minor September 1, 2026

Monitoring api intermittently errors or times out

Detected by Pingoru
Sep 01, 2026, 12:51 PM UTC
Resolved
Sep 01, 2026, 12:51 PM UTC
Duration
—
Affected: Monitoring API
Timeline · 2 updates
  1. investigating Sep 01, 2026, 09:49 AM UTC

    Status: Investigating We're investigating an issue that can cause requests to the monitoring api to fail or time-out intermittently. We suspect it is due to a communication problem with the database and are working with our cloud vendor to resolve this. Affected components Monitoring API (Partial outage)

  2. resolved Sep 01, 2026, 12:51 PM UTC

    Status: Resolved We've gotten confirmation from our cloud vendor that this issue can only happen in the 17 hour period around the end of the month. In addition we will take measures to prevent this issue on our side as well. Affected components Monitoring API (Operational)

Read the full incident report →

Minor August 19, 2026

Increased attestation token issuance error rate

Detected by Pingoru
Aug 19, 2026, 08:53 PM UTC
Resolved
Aug 19, 2026, 08:53 PM UTC
Duration
—
Affected: App attestation
Timeline · 3 updates
  1. investigating Aug 19, 2026, 05:16 PM UTC

    Status: Investigating We have noticed an increase in error rates in our attestation service that can cause an increase in offline tokens. Affected components App attestation (Partial outage)

  2. identified Aug 19, 2026, 07:42 PM UTC

    Status: Identified The issue is caused by a periodic rotation of internal encryption keys being generated with a wrong length. We are working on a fix to resolve the issue. Affected components App attestation (Partial outage)

  3. resolved Aug 19, 2026, 08:53 PM UTC

    Status: Resolved The issue is fully resolved. We will reach out to affected customers. Affected components App attestation (Operational)

Read the full incident report →

Minor July 29, 2026

Detection reasons on threat type page showing incorrect data

Detected by Pingoru
Jul 29, 2026, 09:24 AM UTC
Resolved
Jul 29, 2026, 09:24 AM UTC
Duration
—
Affected: Dashboard UI
Timeline · 3 updates
  1. investigating Jul 27, 2026, 07:58 AM UTC

    Status: Investigating The aggregated detection reasons breakdown on threat type page is showing incorrect data. The correct detection reason for individual detections is available on the threat details and device pages. Affected components Dashboard UI (Partial outage)

  2. identified Jul 27, 2026, 09:00 AM UTC

    Status: Identified We've identified the issue and are working a solution. No data was lost during this incident. Affected components Dashboard UI (Partial outage)

  3. resolved Jul 29, 2026, 09:24 AM UTC

    Status: Resolved The aggregated detection reasons breakdown on threat type page now shows the correct detections reasons again. This is true for both newly ingested events and events that were already ingested. Affected components Dashboard UI (Operational)

Read the full incident report →

Minor May 4, 2026

TLS certificate issues

Detected by Pingoru
May 04, 2026, 05:46 PM UTC
Resolved
May 04, 2026, 05:46 PM UTC
Duration
—
Affected: Data ingestionApp attestation
Timeline · 6 updates
  1. investigating May 03, 2026, 08:58 PM UTC

    Status: Investigating The team is investigating connectivity issues from protected apps to ThreatCast and App Attestation related to TLS certificates. Affected components App attestation (Partial outage) Data ingestion (Partial outage)

  2. identified May 03, 2026, 09:40 PM UTC

    Status: Identified This issue has been narrowed down to an unexpected change in the chain of trust of our TLS certificates. Affected components Data ingestion (Partial outage) App attestation (Partial outage)

  3. monitoring May 03, 2026, 10:24 PM UTC

    Status: Monitoring We've mitigated the problem by issueing new certificates. The team will continue to monitor the situation. Affected components Data ingestion (Operational) App attestation (Operational)

  4. monitoring May 04, 2026, 08:45 AM UTC

    Status: Monitoring We are still seeing impacted traffic from Android apps. The team continues to investigate the situation. Affected components Data ingestion (Partial outage) App attestation (Operational)

  5. monitoring May 04, 2026, 10:00 AM UTC

    Status: Monitoring Android traffic has recovered as well. Affected components Data ingestion (Operational) App attestation (Operational)

  6. resolved May 04, 2026, 05:46 PM UTC

    Status: Resolved The issue is fully resolved now. Affected components Data ingestion (Operational) App attestation (Operational)

Read the full incident report →

Minor April 21, 2026

Guardsquare platform services were unavailable

Detected by Pingoru
Apr 21, 2026, 05:20 AM UTC
Resolved
Apr 21, 2026, 05:20 AM UTC
Duration
—
Affected: Guided protection workflow
Timeline · 2 updates
  1. investigating Apr 21, 2026, 05:00 AM UTC

    Status: Investigating The Guardsquare platform services are unavailable: • Dashboards could not be loaded • Guided workflow builds could not be created • Products could not be downloaded through the CLI Affected components Guided protection workflow (Full outage)

  2. resolved Apr 21, 2026, 05:20 AM UTC

    Status: Resolved Services are operational again. Affected components Guided protection workflow (Operational)

Read the full incident report →

Minor April 3, 2026

Increased webhook delivery failure rate

Detected by Pingoru
Apr 03, 2026, 11:22 AM UTC
Resolved
Apr 03, 2026, 11:22 AM UTC
Duration
—
Affected: Webhook calls
Timeline · 4 updates
  1. investigating Apr 02, 2026, 01:31 PM UTC

    Status: Investigating We're investigating an issue in the delivery of our webhook calls. Affected components Webhook calls (Partial outage)

  2. identified Apr 03, 2026, 10:25 AM UTC

    Status: Identified The root cause of the issue has been identified. The team is working on a fix. Affected components Webhook calls (Partial outage)

  3. monitoring Apr 03, 2026, 10:46 AM UTC

    Status: Monitoring The fix has been deployed. We're continuing to monitor the situation. Webhooks that were deactivated automatically due to this issue will be re-enabled shortly. Affected components Webhook calls (Operational)

  4. resolved Apr 03, 2026, 11:22 AM UTC

    Status: Resolved The issue is fully resolved. Automatically deactivated webhooks have been re-enabled. Affected components Webhook calls (Operational)

Read the full incident report →

Minor March 12, 2026

Increased error rate in loading data on the dashboard

Detected by Pingoru
Mar 12, 2026, 10:15 AM UTC
Resolved
Mar 12, 2026, 10:15 AM UTC
Duration
—
Affected: Dashboard UI
Timeline · 3 updates
  1. investigating Mar 12, 2026, 09:55 AM UTC

    Status: Investigating We see increased errors when loading data on the ThreatCast dashboard. The team is investigating the issue. Affected components Dashboard UI (Partial outage)

  2. monitoring Mar 12, 2026, 10:04 AM UTC

    Status: Monitoring The issue has been resolved. The team continues to monitor the situation. Affected components Dashboard UI (Operational)

  3. resolved Mar 12, 2026, 10:15 AM UTC

    Status: Resolved Issue is fully resolved. Affected components Dashboard UI (Operational)

Read the full incident report →

Minor January 27, 2026

Increased error rates when ingesting threat events

Detected by Pingoru
Jan 27, 2026, 09:33 AM UTC
Resolved
Jan 27, 2026, 09:33 AM UTC
Duration
—
Affected: Dashboard UIApplication security testingWebhook callsData ingestionApp attestationGuided protection workflow
Timeline · 2 updates
  1. investigating Jan 27, 2026, 08:56 AM UTC

    Status: Investigating We're observing increased error rates during ingestion of threat events. Affected components Data ingestion (Degraded performance) Application security testing (Operational) Guided protection workflow (Operational) Webhook calls (Operational) App attestation (Operational) Dashboard UI (Operational)

  2. resolved Jan 27, 2026, 09:33 AM UTC

    Status: Resolved Threat event ingestion is fully operational again. Affected components Dashboard UI (Operational) Data ingestion (Operational) Application security testing (Operational) Guided protection workflow (Operational) Webhook calls (Operational) App attestation (Operational)

Read the full incident report →