Guardsquare Outage History

Guardsquare had 10 outages in the last 2 years — averaging 0.4 incidents per month.

There were 10 Guardsquare outages since November 3, 2025. Each is summarised below — incident details, duration, and resolution information.

Minor May 4, 2026

TLS certificate issues

Affected: Data ingestionApp attestation

Timeline · 6 updates

investigating May 03, 2026, 08:58 PM UTC

Status: Investigating The team is investigating connectivity issues from protected apps to ThreatCast and App Attestation related to TLS certificates. Affected components App attestation (Partial outage) Data ingestion (Partial outage)
identified May 03, 2026, 09:40 PM UTC

Status: Identified This issue has been narrowed down to an unexpected change in the chain of trust of our TLS certificates. Affected components Data ingestion (Partial outage) App attestation (Partial outage)
monitoring May 03, 2026, 10:24 PM UTC

Status: Monitoring We've mitigated the problem by issueing new certificates. The team will continue to monitor the situation. Affected components Data ingestion (Operational) App attestation (Operational)
monitoring May 04, 2026, 08:45 AM UTC

Status: Monitoring We are still seeing impacted traffic from Android apps. The team continues to investigate the situation. Affected components Data ingestion (Partial outage) App attestation (Operational)
monitoring May 04, 2026, 10:00 AM UTC

Status: Monitoring Android traffic has recovered as well. Affected components Data ingestion (Operational) App attestation (Operational)
resolved May 04, 2026, 05:46 PM UTC

Status: Resolved The issue is fully resolved now. Affected components Data ingestion (Operational) App attestation (Operational)

Critical April 21, 2026

Minor April 21, 2026

Affected: Guided protection workflow

Timeline · 2 updates

investigating Apr 21, 2026, 05:00 AM UTC

Status: Investigating The Guardsquare platform services are unavailable: • Dashboards could not be loaded • Guided workflow builds could not be created • Products could not be downloaded through the CLI Affected components Guided protection workflow (Full outage)
resolved Apr 21, 2026, 05:20 AM UTC

Status: Resolved Services are operational again. Affected components Guided protection workflow (Operational)

Minor April 3, 2026

Affected: Webhook calls

Timeline · 4 updates

investigating Apr 02, 2026, 01:31 PM UTC

Status: Investigating We're investigating an issue in the delivery of our webhook calls. Affected components Webhook calls (Partial outage)
identified Apr 03, 2026, 10:25 AM UTC

Status: Identified The root cause of the issue has been identified. The team is working on a fix. Affected components Webhook calls (Partial outage)
monitoring Apr 03, 2026, 10:46 AM UTC

Status: Monitoring The fix has been deployed. We're continuing to monitor the situation. Webhooks that were deactivated automatically due to this issue will be re-enabled shortly. Affected components Webhook calls (Operational)
resolved Apr 03, 2026, 11:22 AM UTC

Status: Resolved The issue is fully resolved. Automatically deactivated webhooks have been re-enabled. Affected components Webhook calls (Operational)

Minor March 12, 2026

Affected: Dashboard UI

Timeline · 3 updates

investigating Mar 12, 2026, 09:55 AM UTC

Status: Investigating We see increased errors when loading data on the ThreatCast dashboard. The team is investigating the issue. Affected components Dashboard UI (Partial outage)
monitoring Mar 12, 2026, 10:04 AM UTC

Status: Monitoring The issue has been resolved. The team continues to monitor the situation. Affected components Dashboard UI (Operational)
resolved Mar 12, 2026, 10:15 AM UTC

Status: Resolved Issue is fully resolved. Affected components Dashboard UI (Operational)