Guardsquare incident
Increased attestation token issuance error rate
Guardsquare experienced a minor incident on August 19, 2026 affecting App attestation, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
App attestation
Update timeline
- investigating Aug 19, 2026, 05:16 PM UTC
Status: Investigating We have noticed an increase in error rates in our attestation service that can cause an increase in offline tokens. Affected components App attestation (Partial outage)
- identified Aug 19, 2026, 07:42 PM UTC
Status: Identified The issue is caused by a periodic rotation of internal encryption keys being generated with a wrong length. We are working on a fix to resolve the issue. Affected components App attestation (Partial outage)
- resolved Aug 19, 2026, 08:53 PM UTC
Status: Resolved The issue is fully resolved. We will reach out to affected customers. Affected components App attestation (Operational)