Guardsquare experienced a minor incident on May 4, 2026 affecting Data ingestion and App attestation, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 03, 2026, 08:58 PM UTC
Status: Investigating The team is investigating connectivity issues from protected apps to ThreatCast and App Attestation related to TLS certificates. Affected components App attestation (Partial outage) Data ingestion (Partial outage)
- identified May 03, 2026, 09:40 PM UTC
Status: Identified This issue has been narrowed down to an unexpected change in the chain of trust of our TLS certificates. Affected components Data ingestion (Partial outage) App attestation (Partial outage)
- monitoring May 03, 2026, 10:24 PM UTC
Status: Monitoring We've mitigated the problem by issueing new certificates. The team will continue to monitor the situation. Affected components Data ingestion (Operational) App attestation (Operational)
- monitoring May 04, 2026, 08:45 AM UTC
Status: Monitoring We are still seeing impacted traffic from Android apps. The team continues to investigate the situation. Affected components Data ingestion (Partial outage) App attestation (Operational)
- monitoring May 04, 2026, 10:00 AM UTC
Status: Monitoring Android traffic has recovered as well. Affected components Data ingestion (Operational) App attestation (Operational)
- resolved May 04, 2026, 05:46 PM UTC
Status: Resolved The issue is fully resolved now. Affected components Data ingestion (Operational) App attestation (Operational)