Guarana IT incident

Plesk server slow

Resolved after 15 minutes, affecting Plesk Servers, on November 1, 2023.

monitoring Nov 01, 2023, 12:16 AM UTC

We are continuing to monitor for any further issues.

Affected components

Plesk Servers

investigating Nov 01, 2023, 12:06 AM UTC

Our systems have detected a slowdown on our Plesk server. Currently in the process of restarting the server. Will send updates here as we resolve the issue.
identified Nov 01, 2023, 12:07 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Nov 01, 2023, 12:10 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Nov 01, 2023, 12:16 AM UTC

We are continuing to monitor for any further issues.
resolved Nov 01, 2023, 12:21 AM UTC

This incident has been resolved.

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