Resolved after 32 minutes, affecting GrowthZone Main Web Application, on August 13, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified Aug 13, 2021, 04:13 PM UTC
Our internal monitoring has identified an issue with incoming emails not being processed. This started occurring at approximately 8 PM Central Time on 8/12/2021 Impact: - Replies to emails sent from GrowthZone have not been processed so you won't see them in GZ and the sender won't have received the reply. - Archive@ emails have not been recorded - Emails sent to a group address such as the group-#####@growthzoneapp.com have not been processed or sent. Once resolved these emails will be processed, recorded in GZ, and sent normally.
- monitoring Aug 13, 2021, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2021, 04:46 PM UTC
This incident has been resolved.
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