GrowthZone incident

GrowthZone Platform - Some functions unavailable or displaying errors

Resolved after 10 hours 43 minutes, affecting GrowthZone Main Web Application and GrowthZone CMS (Websites) and 1 more, on July 18, 2024.

resolved Jul 19, 2024, 10:32 AM UTC

This issue with Azure cloud service has been cleared and operations have returned to normal. We appreciate your patience as we worked to mitigate the affects of this outage.

Started
Jul 18, 2024, 11:48 PM UTC
Resolved
Jul 19, 2024, 10:32 AM UTC
Duration
10h 43m
Detected by Pingoru
Jul 18, 2024, 11:48 PM UTC

Affected components

GrowthZone Main Web ApplicationGrowthZone CMS (Websites)REALTOR®Integration

Update timeline

  1. identified Jul 18, 2024, 11:48 PM UTC

    Our cloud provider is currently investigating a service disruption issue affecting a subset of customers, including GrowthZone. We will post more information as soon as we have it available.

  2. identified Jul 19, 2024, 12:49 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 19, 2024, 01:44 AM UTC

    We have mitigated the issues to restore service at this time. We'll continue to monitor until the Azure incident is resolved. Azure updates can be monitored here: https://azure.status.microsoft/en-us/status

  4. resolved Jul 19, 2024, 10:32 AM UTC

    This issue with Azure cloud service has been cleared and operations have returned to normal. We appreciate your patience as we worked to mitigate the affects of this outage.

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