Is Greenhouse Down Right Now? Live Greenhouse Status & Outages | IsDown incident

Issues with Adobe Sign

Ongoing since 04:51 PM UTC, affecting Adobe Acrobat Sign.

monitoring Oct 27, 2026, 05:26 PM UTC

We're aware that some customers in North America may see delays or errors when sending offer letters for e-signature with Adobe Acrobat Sign. The Adobe preparation window may load slowly or not finish loading, and resending may not resolve it. This is caused by an issue on Adobe's side that is slowing down document processing for Acrobat Sign in North America. Adobe is investigating, and you can follow their updates on the Adobe status page (Adobe Acrobat Sign, issue #202610270039). Other Greenhouse features are not affected, and offers that were already sent are not affected. We recommend waiting before trying again, because repeated attempts can create duplicate drafts. We'll update this page as Adobe makes progress.

Started
Oct 27, 2026, 04:51 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Oct 27, 2026, 04:51 PM UTC

Affected components

Adobe Acrobat Sign

Update timeline

  1. investigating Oct 27, 2026, 04:51 PM UTC

    Adobe is experiencing an incident with Core Services, which is causing issues with document signing. We are monitoring this incident.

  2. monitoring Oct 27, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 27, 2026, 05:26 PM UTC

    We're aware that some customers in North America may see delays or errors when sending offer letters for e-signature with Adobe Acrobat Sign. The Adobe preparation window may load slowly or not finish loading, and resending may not resolve it. This is caused by an issue on Adobe's side that is slowing down document processing for Acrobat Sign in North America. Adobe is investigating, and you can follow their updates on the Adobe status page (Adobe Acrobat Sign, issue #202610270039). Other Greenhouse features are not affected, and offers that were already sent are not affected. We recommend waiting before trying again, because repeated attempts can create duplicate drafts. We'll update this page as Adobe makes progress.

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