Gravity Payments incident

Investigating an issue with some payment web forms

Notice Resolved View vendor source →

Gravity Payments experienced a notice incident on June 3, 2025, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 02:41 PM UTC
Resolved
Jun 03, 2025, 03:26 PM UTC
Duration
44m
Detected by Pingoru
Jun 03, 2025, 02:41 PM UTC

Update timeline

  1. investigating Jun 03, 2025, 02:41 PM UTC

    We are investigating this issue and will provide more information soon.

  2. resolved Jun 03, 2025, 03:26 PM UTC

    Issue affecting some merchants ability to process payments through web forms that were missing some assets has been resolved as of approximately 8:00AM PT. If you are having any issues, please reach out to [email protected] or call 866-701-4700.