Gravity Payments experienced a notice incident on July 16, 2024, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 16, 2024, 01:44 PM UTC
We are currently experiencing service disruptions with our integration with ACT. If you are having difficulties processing transactions please contact our support team at [email protected] or call at (866) 701-4700.
- investigating Jul 16, 2024, 03:22 PM UTC
ACT has confirmed that this incident is now resolved. If you need further assistance, please contact our support team at [email protected] or call (866) 701-4700.
- resolved Jul 16, 2024, 03:22 PM UTC
This incident has been resolved.