Gravity Payments experienced a notice incident on August 21, 2024 affecting Processing Services, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Processing Services
Update timeline
- investigating Aug 21, 2024, 08:19 PM UTC
We are currently experiencing service disruptions with ACT. As a result, you may have issues processing transactions at this time. If you are having difficulties processing transactions, please contact our support team at [email protected], or call (866) 701-4700. Thank you for your patience while this issue is being resolved.
- resolved Aug 21, 2024, 08:42 PM UTC
This incident has been resolved. If you are having difficulties processing transactions, please contact our support team at [email protected], or call (866) 701-4700.