Gravity Payments incident

Service Disruption-USAePay

Notice Resolved View vendor source →

Gravity Payments experienced a notice incident on December 22, 2024 affecting emergepay, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2024, 10:56 PM UTC
Resolved
Dec 23, 2024, 12:53 AM UTC
Duration
1h 57m
Detected by Pingoru
Dec 22, 2024, 10:56 PM UTC

Affected components

emergepay

Update timeline

  1. investigating Dec 22, 2024, 10:56 PM UTC

    We are currently experiencing intermittent service disruptions with USAePay. As a result, you may have issues processing transactions at this time. If you are having difficulties processing transactions, please contact our support team at mailto:[email protected] or call at tel:8667014700.

  2. resolved Dec 23, 2024, 12:53 AM UTC

    This incident has been resolved. If you are still having difficulties processing transactions, please contact our support team at mailto:[email protected] or call at tel:8667014700.