Gravity Payments experienced a notice incident on March 28, 2025, lasting 38m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 28, 2025, 07:11 PM UTC
We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution. Should you encounter any problems with our service, please contact our support team at [email protected] or by calling us at 866-701-4700.
- resolved Mar 28, 2025, 07:50 PM UTC
This issue has been resolved. Should you encounter any problems with our service, please contact our support team at [email protected] or by calling us at 866-701-4700.