Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Outage Affecting Some Integrations

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on September 21, 2020 affecting Integration Services and Gateway, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started: Sep 21, 2020, 06:55 PM UTC
Resolved: Sep 21, 2020, 08:39 PM UTC
Duration: 1h 44m
Detected by Pingoru: Sep 21, 2020, 06:55 PM UTC

Affected components

Integration Services and Gateway

Update timeline

investigating Sep 21, 2020, 06:55 PM UTC

Due to an outage of a third part provider, some integrations and messages (e.g. ADT and ORU) are experiencing a backlog and will therefore be delayed in their arrival. We will continue to monitor and report back once this issue is resolved.
monitoring Sep 21, 2020, 08:10 PM UTC

Services for the third party provider are coming back online, and backlogged messages are starting to be processed. We will continue to monitor as the backlog decreases further. Thank you for your patience.
resolved Sep 21, 2020, 08:39 PM UTC

All backlogged messages have been processed, and integrations services are now fully operational and processing at normal rates. Thank you again for your patience.