Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Graphium Integration Client Outage

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a notice incident on February 15, 2021 affecting Integration Services and Gateway, lasting 40m. The incident has been resolved; the full update timeline is below.

Started: Feb 15, 2021, 10:29 PM UTC
Resolved: Feb 15, 2021, 11:09 PM UTC
Duration: 40m
Detected by Pingoru: Feb 15, 2021, 10:29 PM UTC

Affected components

Integration Services and Gateway

Update timeline

identified Feb 15, 2021, 10:29 PM UTC

We are investigating an elevated number of Graphium Integration Client errors caused by an automatic update. Our team is working on rolling back the update and GIC messages processing should be back to normal soon. We will continue monitoring and report further updates to this channel. Thank you for your patience. The Graphium Health Team
resolved Feb 15, 2021, 11:09 PM UTC

This incident as been resolved and all GICs are reporting connectivity and successful message processing. The message backlog is coming down and should be completed soon. We will continue to monitor as things return to normal. Thank you again and have a great evening. The Graphium Health Team