Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Intermittent Dashboard Issues

Critical Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a critical incident on September 1, 2021 affecting Dashboard Portal, lasting 12h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2021, 04:04 PM UTC
Resolved
Sep 02, 2021, 05:02 AM UTC
Duration
12h 57m
Detected by Pingoru
Sep 01, 2021, 04:04 PM UTC

Affected components

Dashboard Portal

Update timeline

  1. investigating Sep 01, 2021, 04:04 PM UTC

    We are currently investigating intermittent dashboard errors being reported by some users. We'll post an update as soon as we have more information.

  2. investigating Sep 01, 2021, 05:21 PM UTC

    We are continuing to investigate the dashboard issue, which is now affecting all dashboard users. Our engineering team is on deck and actively working the issue.

  3. investigating Sep 02, 2021, 01:37 AM UTC

    Our engineering team is continuing to investigate the dashboard issues affecting some users. We will continue to post updates to this incident as we have new information.

  4. identified Sep 02, 2021, 02:55 AM UTC

    We've identified the issue and are deploying a fix that will take effect in the next couple of hours. We'll monitor this deployment to ensure that all dashboard issues have been resolved. Thank you for your continued patience.

  5. resolved Sep 02, 2021, 05:02 AM UTC

    All updates have been deployed and service has been restored.