Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Dashboard Outage - Upstream Provider

Major Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on September 28, 2021 affecting Dashboard Portal, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2021, 04:03 PM UTC
Resolved
Sep 28, 2021, 04:37 PM UTC
Duration
34m
Detected by Pingoru
Sep 28, 2021, 04:03 PM UTC

Affected components

Dashboard Portal

Update timeline

  1. identified Sep 28, 2021, 04:03 PM UTC

    We have received reports from some users who are experiencing dashboard login errors and dashboard login delays. This issue has been identified as a partial outage with one of our upstream service providers. Our team is monitoring this issue and will report updates here as we have more information. Thank you for your patience. The Graphium Health Team

  2. monitoring Sep 28, 2021, 04:14 PM UTC

    The upstream provider has implemented a fix for this issue. If you were having trouble logging in, please try again.

  3. resolved Sep 28, 2021, 04:37 PM UTC

    Our upstream provider has reported that the issue has been resolved. If you continue to have problems logging into the Graphium dashboard, please notify us at [email protected]. Thank you again and have a great day! The Graphium Health Team