Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Dashboard Outage - Upstream Provider

Major Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on December 15, 2021 affecting Dashboard Portal, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:54 PM UTC
Resolved
Dec 15, 2021, 04:32 PM UTC
Duration
37m
Detected by Pingoru
Dec 15, 2021, 03:54 PM UTC

Affected components

Dashboard Portal

Update timeline

  1. identified Dec 15, 2021, 03:54 PM UTC

    Due to a known issue with an upstream authentication provider, some Graphium users are experiencing dashboard login errors and dashboard login delays. Our team is monitoring this issue with the upstream provider and will report updates here as we have more information. Thank you for your patience. The Graphium Health Team

  2. resolved Dec 15, 2021, 04:32 PM UTC

    Our upstream provider has reported that the issue has been resolved and all service restored. If you continue to have problems logging into the Graphium dashboard, please notify us at [email protected]. Thank you again! The Graphium Health Team