Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Partial Integration Services Outage and Backlog

Major Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on June 3, 2022 affecting Integration Services and Gateway, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2022, 02:16 PM UTC
Resolved
Jun 03, 2022, 04:31 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 03, 2022, 02:16 PM UTC

Affected components

Integration Services and Gateway

Update timeline

  1. investigating Jun 03, 2022, 02:16 PM UTC

    We are currently experiencing an issue affecting the processing of inbound and outbound messages. This issue is causing a backlog and delaying the delivery of data across most interfaces. Some inbound and outbound messages are being queued and will process one the issue is resolved. Our team is investigating the issue, and we will provide further updates as soon as they are available. Thank you for your patience. The Graphium Health Team

  2. identified Jun 03, 2022, 03:04 PM UTC

    We have identified the issue and implemented a temporary solution while we implement a permanent resolution. In the meantime, messages are being processed successfully and the backlog has been cleared.

  3. resolved Jun 03, 2022, 04:31 PM UTC

    This issue has been resolved and all integration services are fully operational. Thank you again for your patience! The Graphium Health Team