Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Intermittent Service Failures on Some Services

Major Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on June 13, 2023 affecting Mobile Services and Dashboard Portal and 1 more component, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:15 PM UTC
Resolved
Jun 13, 2023, 09:05 PM UTC
Duration
1h 50m
Detected by Pingoru
Jun 13, 2023, 07:15 PM UTC

Affected components

Mobile ServicesDashboard PortalIntegration Services and GatewayAdvanced AnalyticsVital Sign Integration

Update timeline

  1. investigating Jun 13, 2023, 07:15 PM UTC

    We are seeing increased latency and errors with some of our services. This appears to be related to an outage at one of our upstream providers, but we are still investigating. We'll provide further updates here as we learn more.

  2. identified Jun 13, 2023, 07:32 PM UTC

    Our upstream provider has identified the root cause of the issue, and is actively working to resolve the issue.

  3. monitoring Jun 13, 2023, 08:44 PM UTC

    We are starting to see reduced error rates from our upstream provider. We will continue to monitor as their system moves towards a full recovery.

  4. resolved Jun 13, 2023, 09:05 PM UTC

    The upstream vendor has reported that the issue has been resolved. We will continue to monitor and report any further issues if they arise.