Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Upstream outage impacting Advanced Analytics Email Delivery

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a major incident on March 25, 2024 affecting Advanced Analytics, lasting 4d 3h. The incident has been resolved; the full update timeline is below.

Started: Mar 25, 2024, 01:24 PM UTC
Resolved: Mar 29, 2024, 04:43 PM UTC
Duration: 4d 3h
Detected by Pingoru: Mar 25, 2024, 01:24 PM UTC

Affected components

Advanced Analytics

Update timeline

identified Mar 25, 2024, 01:24 PM UTC

We are aware of an upstream issue that is preventing emails from being sent from our Advanced Analytics environment. Our team is in contact with the vendor and is tracking progress, but they cannot yet provide an ETA for the resolution. We apologize for the inconvenience and will continue to provide updates here as we receive them. Sincerely, The Graphium Health Team
identified Mar 26, 2024, 01:53 PM UTC

The upstream issue is continuing to impact the delivery of emails from our Advanced Analytics environment. Please be advised that while emails cannot be sent from Advanced Analytics at this time, reports can still be run and downloaded. If you would like assistance with this, please contact [email protected] and let us know which report you need and the required time range, and we will send you the requested report via secure email.
resolved Mar 29, 2024, 04:43 PM UTC

This incident has been resolved, and we have confirmed emails are successfully being sent from Advanced Analytics. Thank you for your patience as we worked to get this resolved. Kind Regards, The Graphium Health Team