Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Integration Services Backlog

Minor Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a minor incident on April 1, 2024 affecting Integration Services and Gateway, lasting 16h 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2024, 11:37 AM UTC
Resolved
Apr 02, 2024, 04:00 AM UTC
Duration
16h 22m
Detected by Pingoru
Apr 01, 2024, 11:37 AM UTC

Affected components

Integration Services and Gateway

Update timeline

  1. investigating Apr 01, 2024, 11:37 AM UTC

    We are currently experiencing an issue affecting the processing of inbound and outbound messages. This issue is causing a backlog and delaying the delivery of data across most interfaces. All messages are being processed, but many are being delayed by the issue. Our team is investigating, and we will provide further updates as soon as they are available. Thank you for your patience. The Graphium Health Team

  2. monitoring Apr 01, 2024, 01:34 PM UTC

    A fix has been implemented and we are monitoring the results. We've also increased message processing capacity to help clear the backlog more quickly, much of which has already been processed.

  3. resolved Apr 02, 2024, 04:00 AM UTC

    This incident has been resolved. All backlogged messages have been cleared, and all systems are fully operational. Thank you again for your patience. The Graphium Health Team