Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown incident

Intermittent Latency and Connectivity Issues

Minor Resolved View vendor source →

Is Graphium Health Down Right Now? Live Graphium Health Status & Outages | IsDown experienced a minor incident on August 14, 2024 affecting Mobile Services and Integration Services and Gateway, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 12:28 PM UTC
Resolved
Aug 14, 2024, 03:00 PM UTC
Duration
2h 32m
Detected by Pingoru
Aug 14, 2024, 12:28 PM UTC

Affected components

Mobile ServicesIntegration Services and Gateway

Update timeline

  1. investigating Aug 14, 2024, 12:28 PM UTC

    We are currently investigating reports of intermittent connectivity and latency. We will provide further updates as they become available. Thank you for your patience.

  2. monitoring Aug 14, 2024, 01:23 PM UTC

    We have identified the issue and increased capacity accordingly in order to alleviate the latency and connectivity issues. Our team continues to monitor the platform and will provide further updates as they become available.

  3. resolved Aug 14, 2024, 03:00 PM UTC

    All services are fully operational, and client connectivity and message processing are back to normal. We apologize for the inconvenience and thank you for your patience as our team worked to resolve the issue. Sincerely, The Graphium Health Team