Granicus incident

Granicus issue notification: Issue affecting Swagit live feed

Minor Ongoing View vendor source →

Granicus is currently experiencing a minor incident affecting Live Video, which began 21h ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 09:42 PM UTC
Resolved
Ongoing
Duration
● 20h 50m
Detected by Pingoru
Jul 13, 2026, 09:42 PM UTC

Affected components

Live Video

Update timeline

  1. investigating Jul 13, 2026, 09:42 PM UTC

    We are currently investigating an issue affecting the Swagit live feed. Our team is actively working to identify the cause and will provide updates as they become available.

  2. investigating Jul 13, 2026, 11:51 PM UTC

    We are aware of an issue affecting some customers who may be unable to view Swagit live streams when using Google Chrome or Microsoft Edge. As a temporary workaround, affected users can access live streams using an alternate web browser while our team investigates the issue. This issue only impacts live stream viewing and does not affect recorded content or playback of previously recorded meetings. Our team is actively working to identify the cause and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding.