Granicus incident

Granicus Issue Notification: govMeetings Platform

Critical Resolved View vendor source →

Granicus experienced a critical incident on June 27, 2026 affecting MediaManager and Legistar and 1 more component, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2026, 10:00 AM UTC
Resolved
Jun 27, 2026, 11:16 AM UTC
Duration
1h 15m
Detected by Pingoru
Jun 27, 2026, 10:00 AM UTC

Affected components

MediaManagerLegistarPeakInSiteBoards & CommissionsiLegislateIQM2Novus Agenda/Video

Update timeline

  1. investigating Jun 27, 2026, 10:00 AM UTC

    Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  2. investigating Jun 27, 2026, 10:24 AM UTC

    Granicus Engineering teams are currently investigating an issue impacting multiple govMeetings applications. Customers may experience intermittent issues logging in or performing actions across affected services. Our teams are actively working to identify the root cause and restore full functionality as a priority. As far as apps impacted, below is the information Impacted Products: govMeetings (including MediaManager, Boards & Commissions, Peak, Legistar and related applications) Not impacted - OneMeeting, Live Video, Archive Video

  3. resolved Jun 27, 2026, 11:16 AM UTC

    The issue impacting multiple govMeetings applications has been resolved. Granicus engineering teams identified and addressed the underlying cause, and services have now stabilised. We sincerely apologise for any inconvenience this disruption may have caused and appreciate your patience while we worked to resolve it. We will continue to monitor the platform closely to ensure ongoing stability.