Granicus incident

Granicus Issue Notification: GovDelivery EngagementHQ CA

Major Resolved View vendor source →

Granicus experienced a major incident on February 9, 2026 affecting EHQ - Canada, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 04:21 PM UTC
Resolved
Feb 09, 2026, 04:59 PM UTC
Duration
37m
Detected by Pingoru
Feb 09, 2026, 04:21 PM UTC

Affected components

EHQ - Canada

Update timeline

  1. investigating Feb 09, 2026, 04:21 PM UTC

    Granicus Engineering teams are currently investigating an issue with EngagementHQ Canada sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery EngagementHQ Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

  2. monitoring Feb 09, 2026, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 09, 2026, 04:59 PM UTC

    This incident has been resolved.