Granicus incident

Granicus Issue Notification: govMeetings IQM2

Critical Resolved View vendor source →

Granicus experienced a critical incident on May 12, 2026 affecting IQM2, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:37 PM UTC
Resolved
May 12, 2026, 06:51 PM UTC
Duration
2h 14m
Detected by Pingoru
May 12, 2026, 04:37 PM UTC

Affected components

IQM2

Update timeline

  1. investigating May 12, 2026, 04:37 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings IQM2 Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

  2. investigating May 12, 2026, 05:19 PM UTC

    We are continuing to investigate an issue impacting the govMeetings IQM2 platform. Our engineering teams are actively working to determine the root cause and restore normal service as quickly as possible.

  3. monitoring May 12, 2026, 05:45 PM UTC

    The issue impacting the IQM2 application has been mitigated, and services are currently stable. The Granicus Engineering team will continue to closely monitor the environment to ensure sustained reliability.

  4. resolved May 12, 2026, 06:51 PM UTC

    Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  5. resolved May 12, 2026, 06:51 PM UTC

    Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support