Granicus incident

Granicus Issue Notification: govDelivery Communications Cloud

Major Ongoing View vendor source →

Granicus is currently experiencing a major incident affecting Communications Cloud, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 08:41 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
May 11, 2026, 08:41 PM UTC

Affected components

Communications Cloud

Update timeline

  1. investigating May 11, 2026, 08:41 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govDelivery Communications Cloud. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  2. investigating May 11, 2026, 09:26 PM UTC

    We’re investigating an issue with email bulletin delays affecting a subset of customers. Some messages may be delayed, but our teams are actively working to restore normal processing.

  3. investigating May 11, 2026, 09:30 PM UTC

    We are continuing to investigate this issue.