Granicus System incident

Granicus Issue Notification: govService UK

Major Resolved View vendor source →

Granicus System experienced a major incident on May 1, 2026 affecting govService U.K., lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 01:02 PM UTC
Resolved
May 01, 2026, 01:45 PM UTC
Duration
43m
Detected by Pingoru
May 01, 2026, 01:02 PM UTC

Affected components

govService U.K.

Update timeline

  1. investigating May 01, 2026, 01:02 PM UTC

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService UK Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

  2. resolved May 01, 2026, 01:45 PM UTC

    This incident has been resolved. A subset of sites experienced intermittent service degradation, including slowness and temporary unavailability. Services have been restored, and the Granicus Engineering team continues to monitor the platform to confirm ongoing stability.