Granicus System incident
Granicus Issue Notification: govMeetings MediaManager- Platform outage
Granicus System experienced a critical incident on September 3, 2026 affecting MediaManager and Live Video and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:34 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating Sep 03, 2026, 03:39 PM UTC
We are continuing to investigate this issue.
- identified Sep 03, 2026, 04:11 PM UTC
We have identified the source of the issue and are actively working on remediation efforts. Multiple engineering teams are engaged and focused on restoring affected govMeetings services. We appreciate your patience and will provide further updates as progress is made.
- resolved Sep 03, 2026, 04:46 PM UTC
Granicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any inconvenience caused.