Graduway incident

Gravyty Platform - Reported Global IT Disruption

Notice Resolved View vendor source →

Graduway experienced a notice incident on July 19, 2024, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 10:58 AM UTC
Resolved
Jul 19, 2024, 03:35 PM UTC
Duration
4h 37m
Detected by Pingoru
Jul 19, 2024, 10:58 AM UTC

Update timeline

  1. identified Jul 19, 2024, 10:58 AM UTC

    Gravyty is aware of a global IT outage that is impacting systems worldwide. No Gravyty platform services are currently affected and our systems continue to operate as normal. Please be aware that a number of third parties for which we offer integrations, namely Blackbaud and potentially other CRMs, are experiencing major outages or are otherwise reporting degraded service. As the issue is affecting banks and other financial institutions worldwide, please also be aware that payment processing may be impacted.

  2. resolved Jul 19, 2024, 03:35 PM UTC

    It has been reported that a fix for the issue has been deployed worldwide, and a number of affected third parties are reporting that their services are now restored. We are continuing to monitor the situation in the event of any changes. No impact on Gravyty platform services was identified as a result of this issue.