Graduway incident

Raise - First Draft Delays

Minor Resolved View vendor source →

Graduway experienced a minor incident on July 16, 2024 affecting Raise Prompts - US Region, lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2024, 05:19 PM UTC
Resolved
Jul 16, 2024, 06:54 PM UTC
Duration
1h 35m
Detected by Pingoru
Jul 16, 2024, 05:19 PM UTC

Affected components

Raise Prompts - US Region

Update timeline

  1. investigating Jul 16, 2024, 05:19 PM UTC

    Our engineering team is aware of the delay in First Draft delivery, potentially caused by our Third-Party Email Service, and is actively working on a solution.

  2. investigating Jul 16, 2024, 05:19 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 16, 2024, 06:54 PM UTC

    This incident has been resolved.