Graduway incident

Graduway- Digest Fixes

Minor Resolved View vendor source →

Graduway experienced a minor incident on June 24, 2024 affecting Web App, Database & API - US Region and Web App, Database & API - EU Region and 1 more component, lasting 79d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2024, 11:21 AM UTC
Resolved
Sep 11, 2024, 06:11 PM UTC
Duration
79d 6h
Detected by Pingoru
Jun 24, 2024, 11:21 AM UTC

Affected components

Web App, Database & API - US RegionWeb App, Database & API - EU RegionWeb App, Database & API - CA RegionWeb App, Database & API - APAC Region

Update timeline

  1. identified Jun 27, 2024, 11:21 AM UTC

    Engineering is currently implementing fixes to the Digest functionality to ensure mail recipient numbers are consistent and Digests send successfully to all intended Registered and Prepopulated users.

  2. identified Jun 27, 2024, 11:21 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 11, 2024, 06:11 PM UTC

    This incident has been resolved.