Graduway experienced a minor incident on October 7, 2024 affecting Raise Prompts - US Region and Web App & Database - US Region, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2024, 03:18 PM UTC
Our team is investigating reports of slow performance.
- investigating Oct 07, 2024, 03:42 PM UTC
Our engineers are working to investigate potential causes of slow performance. Please continue to reference this page for updates.
- monitoring Oct 07, 2024, 04:31 PM UTC
Our engineers are seeing improvements with Raise's performance, and functions are returning to normal. We will continue to monitor the situation closely. Please continue to reference this page for updates.
- resolved Oct 07, 2024, 07:43 PM UTC
An issue impacting Raise is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.