Graduway experienced a critical incident on October 9, 2024 affecting Raise Prompts - CA Region, lasting 7h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 09, 2024, 12:48 PM UTC
Our engineering team has identified an issue with First Draft prompt delivery in the Canadian region. We are currently at work getting this back up and running for you as quickly as possible. Please subscribe to this incident for further updates, or follow along on this page.
- identified Oct 09, 2024, 01:41 PM UTC
Our engineering team is continuing to work towards a resolution. Please subscribe to this incident for further updates, or follow along on this page.
- identified Oct 09, 2024, 04:29 PM UTC
Our engineering team is continuing to work towards a resolution. Please subscribe to this incident for further updates, or follow along on this page.
- resolved Oct 09, 2024, 08:47 PM UTC
An issue impacting First Draft prompt delivery in the Canadian region is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.