Graduway experienced a minor incident on November 4, 2024 affecting Raise Prompts - US Region and Web App & Database - US Region, lasting 20h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 04, 2024, 06:17 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery, and our engineers are actively working towards a resolution. If you have any questions about the status of this issue, please subscribe to this page for updates. Thank you.
- monitoring Nov 04, 2024, 07:42 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery is now resolved and services have been restored. Our engineers are also actively monitoring this. If you have any questions about status in the future, you can always get updates at this page. Thank you.
- resolved Nov 05, 2024, 02:50 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors and delays in prompt delivery is now confirmed to be resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.