Graduway experienced a critical incident on November 29, 2024 affecting Raise Prompts - CA Region, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Raise Prompts - CA Region
Update timeline
- identified Nov 29, 2024, 01:54 PM UTC
We have identified an issue preventing First Draft prompts from being delivered automatically this morning to Canadian fundraisers. Our engineers are aware of the issue and are currently working on a fix. Please follow along with this page for further status updates.
- resolved Nov 29, 2024, 02:15 PM UTC
The issue preventing First Draft prompts from being delivered to Canadian fundraisers has been resolved and prompts are going out now to all users. Please follow along with this page for any further updates. Thank you.