Graduway experienced a major incident on January 13, 2025 affecting Web App & Database - CA Region, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web App & Database - CA Region
Update timeline
- identified Jan 13, 2025, 04:37 PM UTC
We have identified an issue impacting MyRaise access for our Canadian (CA) fundraisers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved Jan 13, 2025, 04:57 PM UTC
An issue impacting MyRaise access for our Canadian (CA) fundraisers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.