Grade experienced a major incident on May 25, 2026 affecting Varbi, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2026, 06:40 AM UTC
Varbi is currently experiencing a service disruption. Our technical team is working to resolve the issue as quickly as possible. We will provide an update as soon as we have any new information. We apologise for any inconvenience this may cause and thank you for your patience.
- resolved May 25, 2026, 07:13 AM UTC
The service disruption in Varbi has now been resolved and our services are functioning normally again. We are monitoring the situation and will provide more information about the cause of the disruption at a later time.
- investigating May 25, 2026, 07:42 AM UTC
Here is a update about what caused the service disruption in Varbi 2026-05-25. The disruption was caused by our hosting provider making improvements to the server’s memory management. Multiple changes were applied at the same time, which unfortunately led to a temporary conflict and downtime. The disruption does not come from any external source, and we want to emphasise that this was not an attack, no data was lost and no data has left our servers. We apologise for any inconvenience.