Grade experienced a major incident on June 17, 2026 affecting Varbi, lasting 23h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 17, 2026, 10:31 AM UTC
The service disruption in Varbi has now been resolved and our services are functioning normally again. We are monitoring the situation and will provide more information about the cause of the disruption at a later time.
- monitoring Jun 17, 2026, 10:45 AM UTC
Varbi is operational again. The issue appears to be related to a storage performance issue at out hosting provider. We will continue to monitor the situation.
- resolved Jun 17, 2026, 01:03 PM UTC
Varbi has remained stable over the last several hours. Although we are still waiting for a report from our hosting supplier we have been assured that the issue has been solved.
- investigating Jun 18, 2026, 10:03 AM UTC
Here is a update about what caused the service disruption in Varbi 2025-06-17 between 12:21 - 12:43: There was a storage related issue where a node in our storage cluster was not working as expected. This node was isolated and removed from service. The disruption does not come from any external source, and we want to emphasise that this was not an attack, no data was lost and no data has left our servers. We apologise for any inconvenience.