GoToMeeting incident

GoTo Training - Join/Scheduling training sessions

Resolved after 12 minutes, affecting GoTo Training, on November 26, 2025.

resolved Nov 26, 2025, 08:37 AM UTC

On 26th November 2025, between 06:51 UTC and 07:03 UTC, a subset of GoTo App users using GoTo Training may have experienced issues with joining or scheduling training sessions due to a small change in the infrastructure. Immediately the issue was identified, we reverted the change and promptly mitigated any further impact. We have confirmed that service has been restored and systems are operational at this time. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Started
Nov 26, 2025, 06:51 AM UTC
Resolved
Nov 26, 2025, 07:03 AM UTC
Duration
12m
Detected by Pingoru
Nov 26, 2025, 06:51 AM UTC

Affected components

GoTo Training

Update timeline

  1. resolved Nov 26, 2025, 08:37 AM UTC

    On 26th November 2025, between 06:51 UTC and 07:03 UTC, a subset of GoTo App users using GoTo Training may have experienced issues with joining or scheduling training sessions due to a small change in the infrastructure. Immediately the issue was identified, we reverted the change and promptly mitigated any further impact. We have confirmed that service has been restored and systems are operational at this time. We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

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