GoTab experienced a notice incident on July 9, 2026 affecting Point of Sale (POS), lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Point of Sale (POS)
Update timeline
- investigating Jul 09, 2026, 06:32 PM UTC
We are actively investigating reports of persistent offline banner and "updating" messages impacting the POS
- investigating Jul 09, 2026, 07:50 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 09, 2026, 07:51 PM UTC
Our dev team has implemented resources to address the issue. We are seeing behavior stabilize for impacted operators but will continue monitoring in the meantime.
- resolved Jul 09, 2026, 07:55 PM UTC
Our team have confirmed this issue has since been resolved.