GoTab experienced a major incident on June 12, 2026 affecting Point of Sale (POS) and Customer Facing Display (CFD), lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Point of Sale (POS)Customer Facing Display (CFD)
Update timeline
- investigating Jun 12, 2026, 01:06 AM UTC
We are currently investigating reports of payment failures regarding credit/debit card transactions at the POS
- investigating Jun 12, 2026, 01:18 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 12, 2026, 01:19 AM UTC
A fix has been implemented and we are continuing to monitor the situation.
- resolved Jun 12, 2026, 01:24 AM UTC
Fix was successful. Payments behavior has returned to normal .