Resolved after 2 hours 13 minutes, affecting iOS and Web Application and 1 more, on September 24, 2021.
Our identity provider vendor has implemented a fix and performance of signing in is returning to normal. We are continuing to monitor our systems closely
Affected components
Update timeline
- investigating Sep 24, 2021, 06:28 PM UTC
We are currently investigating degraded performance of application sign ins due to a performance issue in our Identity Provider, Auth0. Additional detail here: https://status.auth0.com/incidents/xc5s7y96pb48 Users may experience longer than normal response times or errors attempting to sign in to the web and mobile applications
- monitoring Sep 24, 2021, 08:19 PM UTC
Our identity provider vendor has implemented a fix and performance of signing in is returning to normal. We are continuing to monitor our systems closely
- resolved Sep 24, 2021, 08:41 PM UTC
This incident has been resolved.
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